Frequently Asked Leasing & Contract Hire Questions

See our FAQs below:
I've Thought About Leasing But I Don't Know Anything About it?

Leasing can be a cost-effective and hassle-free way to get behind the wheel of a new car or van, Vehicle Contracts have produced three youtube videos that you can view that gives you a formal guide to Business Contract Hire and Personal Contract Hire together with a short video on what to expect on delivery and handover

Why Choose Vehicle Contracts Ltd?

Vehicle Contracts was established in 1999 to offer Contract Hire and Personal Contract Hire. By offering these two Leasing products we are able to offer our customers some of the most competitive rates available in the market. Our experience and knowledge have helped us to form strong and professional relationships with dealers, manufacturers and the leading finance and leasing companies. Our commitment to volume allows us to negotiate maximum discount, enabling us to offer the lowest rates and some of the most competitive special offers in the market. Having been established for over 20 years, we can offer you specialist and honest advice on all aspects of Leasing and Contract Hire. We take pride in our customer service and invite feedback on an independent review site named "Reviews" we regularly average 4.8 out 5 stars for our all round service from start to finish.

Vehicle Contracts has agencies with the following industry leading Banks and Finance Companies. Arval PHH (BNP Paribas), Lex Autolease (Lloyds Banking Group), Hitachi Capital Vehicle Solutions, Santander, ALD Automotive and with the leading Vehicle Manufacturers own finance houses. These facilities allow us to search the whole leasing industry to find the right vehicle and finance package for you.

Why Is There A Price Difference between Business Contract Hire and Personal Contract Hire?
All of our Business Contract Hire rates are displayed exclusive of VAT while our Personal Contract Hire rates will be VAT inclusive. In most cases, there is no difference in pricing between Business & Personal Contract Hire (Once VAT is added). There are a few exceptions where the most competitive rate on a certain vehicle will be with a finance company that only underwrite Business Contracts. In this instance, the best Personal rate will be offered with another finance company
Why Should I Lease Instead of Purchase?

Contract Hire has always been a popular way of running a car for personal or business usage, however due to heavy depreciation and the unexpected repair costs associated with car ownership, more and more private individuals are looking at the option of car leasing.

The costs of the initial rental are usually lower than the deposit for a brand-new vehicle - and certainly can be cheaper than saving up to buy the car outright. The ongoing lease cost tends to be lower too - and it's fixed each month, so you know what you're paying and budgeting.

Vehicle Leasing means you can drive a new car or van every 2 or 3 years, avoiding MOT's and Road Tax will also be covered for the full duration of your contract.

Your lease car is delivered to your door. Even better, you don't have to worry about selling it when you're finished with it - you can just hand it back at the end of your lease and pick another new car lease (subject to status).You also have the added inclusion of manufactures warranty and guarantee are provided with all new cars delivered.

For a guidance we have a youtube short video explaining car leasing, please use this link to view

Excess Mileage Charge Explained

As a car gets older, it depreciates in value and the more miles it has on the clock, the greater that depreciation. So when you take on a car lease, you've agreed to a set mileage allowance over the period of the lease, with a cost built into your monthly agreement - more the mileage the greater the cost.

The annual mileage allowance is there so that the finance company funding your car lease can estimate a resale value on the car once the lease period is over.

But then there is the question of what happens if you go over that mileage agreement? This is when the excess mileage charge comes active. When you are discussing your car lease agreement at the start with us, one of the most important things on the agenda is the annual mileage. It is vital to choose a mileage allowance that reflects your driving habits because if you exceed your chosen mileage, you will be required to pay an extra amount on a pence per mile bases and this is calculated based on how many additional miles you have done at the end of the agreement.

Your choice of mileage allowance is completely down to you.

If you exceed the mileage allowance on your car lease vehicle, any mileage over the agreed amount is charged at the agreed excess mileage rate per mile.

For example if the excess stated in your agreement shows its 5p per mile, and you exceeded your mileage allowance by 1,000 miles, you would be charged £50 at the end of your lease 5p x 1000 miles = £50)

When getting a car lease quote with Vehicle Contracts you will be able to see the excess mileage charge on your contract before committing to anything:

There may be changes in your circumstances during the lease period such as moving home or changing jobs, which may affect the amount of daily or weekly mileage that you may do and if this is the case it is a good idea to contact the finance company to see if a mileage extension is available to you.

What Happens If I Go Over My Annual Mileage?

This does depend on the type of vehicle agreement that you have in place. If you are on a contract hire, you will be charged per mile, if you exceed your initial agreed miles. The delivery mileage will not count towards your annual mileage, with the only exception of VWFS.

Please refer to the section marked Excess Mileage Charge Explained for guidance.

Are The Cars Supplied By You Brand New?

Yes they are, all vehicles we supply are brand new unless stated otherwise (Such as Pre-Registered or Ex-Lease). Sometimes there are particularly strong offers on pre-registered vehicles (registered by a certain date to attract extra manufacturer support) but these would still be regarded as brand new.

However if you decided on a Ex-Lease product with us then these vehicles are normally 18-24 months old.

How Will My Vehicle Be Delivered?
Vehicles are usually driven to their destinations by professional drivers or delivery agents. In some cases the vehicle may be transported on low loaders but this is not usually the case.
Will The Vehicle Arrive With A Full Tank?
The vehicle is usually delivered with a quarter of a tank of petrol. Please note this is not a contractual obligation.
Can You Supply Business Fleets?

Yes we do, we certainly supply cars for business fleets. Whether a business is looking for an individual vehicle, a fleet of vehicles or a collection of different cars, our staff are on hand to help. Whilst the cars may be part of a fleet, they are treated as individual cars throughout the process. This means you can choose a deposit, how long you wish to lease them for, and what the annual mileage allowance will be for each car, we can also offer pool mileage cover for a medium to larger fleet of vehicles to spread out the cost.

I'm Opting Out Of The Company Car Scheme, What's The Best Way Forward?
We are a car leasing broker and advise that when you know what allowance you can expect to receive then please familiarise yourself with the makes and models that interest you. When you have narrowed down your search to just a few vehicles, that's the time to call the office. We will always offer very knowledgeable and specialist advice on the best way forward to suit your requirements.
Who Is The Registered Owner And Keeper Of The Vehicle?
On a contract hire agreement the finance company will be the registered owner and keeper of the vehicle.
Is Road Tax Included On A Leased Car Agreement

All lease agreements arranged by Vehicle Contracts include road tax either for the duration of the contract or for 12 months. The length of time tax is covered will depend on the type of contract taken.

For all contract hire and personal contract hire agreements, the funder will provide vehicle tax for the duration of the agreement, as they will remain the registered owner of the vehicle. NB: If the cost of the vehicle tax goes up during the term of the agreement, or any extended term, the customer will be liable to pay the amount of the increase.

For any finance lease agreements, the finance provider will typically only provide tax for 12 months.

To tax a vehicle, the registered owner or keeper must have the VED reminder letter (V11) or registration certificate/log book (V5C). For contract hire or personal contract hire agreements, as the finance provider is the registered owner and keeper of the vehicle, they are responsible for providing the vehicle tax for the duration of the agreement.

It's worth noting that from October 2014, paper tax discs are no longer being issued as licence details are now stored centrally on a database. Vehicles still need to be taxed but physical tax discs will no longer be sent out by funders.

If you are on a contract hire or personal contract hire agreement and want to check that your vehicle has been taxed, you can check your lease vehicle has up-to-date vehicle tax by visiting the DVLA website.

In order to do this, you will need:

  • The registration number plate of the vehicle and the make of the vehicle

If, for any reason, your vehicle tax is out-of-date, it is important that you call your finance provider ASAP to report the issue. This is incredibly important as if your vehicle is untaxed, it can be wheel clamped or instantly impounded.

When Do I Insure My New Vehicle?

Once your vehicle has arrived at the dealership and all necessary checks have been completed, we will contact you to arrange delivery and to confirm your vehicle registration with you. It is at this point that you can arrange your vehicle insurance in anticipation for delivery.

Your new lease vehicle needs to be insured from the day of the delivery and must remain insured until your vehicle is collected by the finance provider. This must be a fully comprehensive insurance policy and the certificate must show your name, registration number and must be dated on or before your delivery date.

For personal lease agreements, the hirer obtaining finance must be the main policy holder on the insurance certificate.

For business lease agreements, the insurance certificate should be in the company name or a director's name. If an employee is required to drive the vehicle, a letter on company headed paper may be requested confirming that the employee is authorised to drive the vehicle and confirming his/her position in the company.

For business contract hire and personal contract hire agreements, the finance company is the registered owner and keeper of the vehicle. You will need to make your insurance provider aware of this when setting up your policy.

What Happens At The Start Of The Agreement?

We have put together a short youtube video you can view explaining what to expect upon delivery of your new leased vehicle, please use this link to view
What Happens At The End Of The Agreement?

You will have been advised about six months prior to the end of your contract that your lease is due to finish shortly with our renewals team taking the time to discuss your replacement options.

Obviously, whether you decide to hand the vehicle back for a newer car, extend the contract, or purchase the vehicle from the finance company is up to you (Subject to Finance Companies Terms), but also dependent on the contract that was taken out at the start of the leasing term.

Vehicle Contracts may be able to arrange collection of your existing vehicle on your behalf, provided your lease agreement was originally arranged with us.

If you are renewing your next car lease with Vehicle Contracts, where possible we will also try and arrange collection of your existing vehicle on the same day as delivery of your new vehicle to make the transition as smooth as possible for you. For those not renewing their lease contract, please arrange collection of your existing vehicle with Vehicle Contracts at your earliest convenience or direct with the supplying funder.

Please ensure you give at least 7-14 working days' notice to book your collection. Your collection can be arranged up to 30 days ahead of your required date. If your preferred collection date is more than 30 days ahead, please contact us closer to your renewal date. Please note that a settlement fee may apply if the collection date requested falls before your final monthly direct debit.

To book collection of your vehicle, please provide the following information:

  • Registration Number
  • Collection Address
  • Contact Name
  • Telephone Number
  • Mobile Number
  • Collection date Required

Collection times are usually Monday to Friday, 9am to 1pm (AM slot) or 1pm to 5:30pm (PM slot). Collections are not available on bank holidays or weekends. The agent can collect from any mainland UK address and the vehicle must be handed back with full service history and valid MOT (if either are due before the collection date).

Upon receipt of your collection request, confirmation of your the collection booking will be sent by return email usually within 24 hours of your request. If you have not had confirmation within 48 hours of sending the request, please call the Vehicle Contract Collections Team on 01675 466433 or the finance provider if you have arranged the booking with them direct.

One working date before the date of collection, the Collection Agent will attempt to call you to confirm the booking. Failure to confirm collection with the Agent may result in a Failed Collection, for which a charge will be applied.

If a collection cannot be completed due to no contact being available on the day or general unroadworthy condition of the vehicle, a charge will be applied. The average charge is around £69+ VAT but this varies depending on the finance company. Please note, the finance company requires two working days' notice to cancel a collection otherwise an Aborted Collection Charge will be applicable.

Is There A Limit On The Mileage I Do In My New Lease Car?
We pre-agree your mileage prior to you taking out the contract. Depending on the finance provider; the mileage bands can range from anywhere between 5,000 miles per annum to 50,000 miles per annum. If you exceed the pre-agreed mileage, then an excess mileage charge will apply (please refer to excess mileage explain in FAQ's). The figures will be provided on your quotation and official finance document.
Who Will Deliver My Car If It's A New One?
Your new car will be delivered by the manufacturer rather than by us. This is because they will be producing the car brand new, it is their responsibility to deliver it to you.
Who Will Deliver My Car If It's A Ex-Lease Vehicle?
An independent logistics company will delivery all re-leased cars who work closely with Arval who are the supplying funder of Ex-Leased cars we supply.
Do You Keep Your Cars In Stock?
Depending on the type of vehicle you require, we can usually deliver dealer stock vehicles within 10 - 14 working days. If you have specific requirements and we are unable to source our vehicle from dealer stock, then it may be necessary to place a factory order. As a rough guide, a factory order can take between 6 to 14 weeks to arrive depending on the manufacturer chosen. Please be aware, the lead time can be greater than this for in-demand vehicles or those with a limited allocation.
Can I Put My Private Plate On A Leased Car?

Subject to obtaining the funder's permission, there should be no problem with adding a cherished plate to a contract hire/leased vehicle.

Please be advised that Vehicle Contracts is unable to arrange for the cherished plate to be added to your vehicle before delivery as this can delay the delivery process, therefore we advise that you arrange this with the finance company directly after you have taken delivery of your vehicle.

It is also worth noting that the finance provider may charge an administration fee for this service and that the cherished plate must be removed from the vehicle before it is returned at the end of the contract.

Are There Any Restrictions To Lease A Vehicle?
Providing you have a valid full UK driving licence, can afford the monthly rental, have a good to excellent credit score then you can apply to lease a vehicle from the age of 18.
Do You Do HPI Checks On All Cars?
All of our vehicles are HPI checked. This ensures you will have no nasty surprises when it comes to outstanding finance or a vehicle that has been involved in a nasty accident.
What Age Do I Need To Be?

Car leasing and finance options are financial agreements. This requires you to be 18-years-old when you sign up to an agreement. This covers across the board whether it be a PCP, HP, CH or LP agreement.

Why Do You Lease Ex-Leased Cars?

Vehicle Contracts can now offer 12 month Contract Hire & Personal Contract Hire agreements on used Lease vehicles supplied by ARVAL.

  • Save Money - Average savings of 25% compared to the equivalent new vehicle
  • Immediate Availability - Most vehicles are in stock, valeted and waiting to be delivered
  • Short-term Rental Agreement - Only 12 or 24 month contracts
  • Contract Includes Road Fund Licence. Guaranteed Maintenance can be included for an additional rental, we can also offer insurance as well combined with a maintenance package, so you fuel and go!
  • Full Vehicle Report - A condition report with photographs is prepared for each vehicle and is available to view before signing any orders and contracts
  • Vehicle Choice - Usually there will be a choice of colours in stock to choose from
  • Used Showroom Condition - And of a good standard, less than 30,000 miles and less than 30 months old (most 24 months)
  • Pre Delivery - All vehicles valeted, safety checked, and supplied with a minimum of 3mm tyre tread (all tyres)
  • On Delivery - A comprehensive handover and inspection will take place. Vehicle will be supplied with a quarter-full tank of fuel
I Can't See The Exact Model I Want To Lease, What Do I Do?
We can offer highly competitive quotations on all makes and models and endeavour to always keep our website as up to date as possible. If you can't find your exact requirements, then please give us a call on 01675 466433 or email:
Can I Take My Leased Car Abroad?
Dependent on the finance provider, you may be allowed to take the vehicle abroad for a specified period. Before arranging your trip, you will need to contact the finance provider to discuss your options. Along with the standard documentation, leased vehicle drivers will require a form VE103B. This is essentially authorisation from the finance provider which allows the driver to take the lease or hire car abroad. The VE103B will contain the details of the vehicle, name and address of the driver and gives permission from the finance provider for the driver to be using the car abroad. This is a legal document and acts as an alternative to the V5C. This form must be ordered in advance of your trip.
If I Have A Maintained Contract Where Do I Go For A Service?
You can take your vehicle to any of the manufacturer's approved UK-based dealerships within your local area.
Do Your Lease Cars Come With An MOT?

Used cars do not require an MOT for the first three years of their life.

If your leasing a new car you won't be required to MOT it until it is three years old. If you obtained a maintenance contract with us and the vehicle exceeds a three year contract then the MOT will be covered as part of the package (You will be responsible to ensure the MOT work is carried out by the dealership).

Who Is Responsible For Servicing And MOT?
Responsibility for the servicing and MOT resides with you, the customer. With regards to MOT, these must be conducted annually on any car older than three years. For servicing, please check the manufacturer's guidelines so you are aware when the car needs to be taken in for a service.
What Does Maintenance Include?
For a fixed monthly cost and complete peace of mind, you can take out a maintenance package as a optional product, this will cover the cost of all scheduled servicing, replacement or repair of tyres, batteries, wipers, bulbs and other perishable items during your agreement.
Are Maintenance Packages Available On Your Ex-Leased Cars?
Yes, maintenance packages are available on our Ex-Lease cars.
What Happens If My Lease Vehicle Breaks Down?

Leasing with Vehicle Contracts you can take comfort that you will enjoy the many benefits of driving a brand new car, particularly those linked to reliability.

Our lease deals include the full UK manufacturer's warranty (usually three years, some manufacturers are more!) so you can rest assured that if something goes wrong with your vehicle within this period (excluding certain limitations) you shouldn't have to pay to fix any faults.

It is also handy to know that most car manufacturers include breakdown cover as part of their standard warranty so if you ever do come unstuck, you can call on their help.

If you don't have a maintenance package included in your lease agreement, you may still be covered for breakdown as part of the manufacturer's warranty. Breakdown cover typically varies from one year to five years and usually starts from the date of vehicle registration.

If your new car is still covered under warranty, you may also be covered for breakdown recovery. Search for the manufacturer below to find out the length of the breakdown cover included and the contact number you need to call in the event of a breakdown in the UK.

Alfa Romeo

All new Alfa Romeo cars come with three years roadside assistance for the duration of the vehicle warranty. In the event of a breakdown, 24-hour roadside assistance is available on 0800 269 844.


All new Audi vehicles come with free roadside assistance for the first three years. For help and assistance in the event of a breakdown, call Audi Roadside Assistance (in partnership with the AA) on 0800 699 999.


BMW Emergency Service, which includes roadside assistance and vehicle recovery is valid on all new BMW cars for a period of three years from the original date of vehicle registration, with no mileage limitation. If you require assistance, call BMW Customer Information Service on 0800 777 111.


Bentley offer a roadside assistance package to customers based in the UK for the duration of the warranty. Should you require any assistance, you can call 0800 316 1333.


All Chrysler vehicles come with roadside assistance 24 hours a day, 365 days a year for the first year. If you require assistance, you can call Chrysler free on 0800 169 2169.


Breakdown cover is offered free of charge for the first year on new vehicles from date of registration, and operates 24 hours a day in all parts of the UK and Europe. In the event of a breakdown, call Citroen Assistance for free on 0800 072 7272.


All new Dacia vehicles come with free Roadside Rescue, Home Assist, Recovery and Onward Travel for the first three years or 60,000 miles as part of Dacia Assistance. In the event of a breakdown, call Dacia Assistance on 0333 202 3002 or for free on 0800 051 2251.


New Fiat vehicles come with roadside assistance for the first year. You can contact Fiat Customer Service 24 hours a day, seven days a week using the Universal Telephone Number 0800 3428 0000 or by downloading the Ciao Fiat Mobile app.


Every new Ford car and commercial vehicle comes with a year's free Ford Assistance which includes roadside rescue, repair and recovery service at home or anywhere in Europe, seven days a week, 365 days a year. If you break down in the UK, you should call 020 3564 4444


Honda provide provide Honda European Assistance to all Honda owners for a period of three years as part of the standard manufacturer warranty. In the event of a breakdown, you can call Honda Assistance on 0800 521 728


As part of the 5 Year Unlimited Mileage Warranty package, Hyundai's Roadside Assistance Programme provides five years of free, 24-hour roadside assistance anywhere in the UK. For assistance in the event of a breakdown, call 0800 980 2733.


Infiniti Touring Assistance is available for the duration of your original manufacturer warranty (three years), but with no limitation on mileage. If you're in need of assistance, you can call Infiniti Touring Assistance 24 hours a day, 7 days a week on 0800 587 9805.


All Jaguar models come with roadside assistance in the UK and Continental Europe provided the car is under the standard three-year manufacturer's warranty. If you require assistance, the Operations Centre is open 24 hours a day, 365 days a year on 0800 246 844.


KIAssist, which runs in partnership with the RAC, is free for 12 months (from the date of first registration) with every new Kia. The package covers Roadside Assistance, Home Assist, Nationwide Recovery and Onward Travel and is available 24 hours a day, 365 days a year on 0800 015 8762.


Provided by the AA, Lexus Roadside Assistance is available on new vehicles three years from the date of the first registration. Assistance is available 24 hours a day, 365 days a year by calling Lexus Roadside Assistance on 0800 246 866.


Mazda offers comprehensive European Assistance cover on new vehicles for three years, regardless of vehicle mileage. In the event of a breakdown, call Mazda First on 0800 777 179.


Any new Mercedes-Benz comes complete with comprehensive Roadside Assistance free-of-charge for three years. Support teams are on-call and available 24 hours a day, 365 days a year on 0800 1777 7777.


MG offer one-year roadside assistance package from the AA with all new MGs. For help in the UK, call the Breakdown Assistance team on 0800 072 3338


MINI provide round-the-clock roadside assistance for two years on all new cars. In the event of a breakdown, call MINI on 0800 777 101


The Mitsubishi Motors Assistance Package (MAP) is included free of charge on all new Mitsubishi models and covers a period of 3 years commencing on the registration date. In the event of a mechanical or electrical breakdown, call 0800 587 9833.


All new Nissan cars come with three year's cover (excluding Nissan LEAF) and the LCV range benefits from three years. For assistance when travelling in the UK, call 0330 123 1231.


Peugeot offer 12 months free Peugeot Assistance with every new car, starting from the date on your warranty certificate. Roadside breakdown cover is provided by the AA on 0800 294 0294.


All new Renaults come with the Renault 4+ package which includes 4 years Roadside Assistance, provided in partnership with the RAC. For assistance in the event of a breakdown, call 0800 085 8005.


Rolls-Royce offer four years comprehensive roadside assistance (excludes tyres and glass) with all new cars. For assistance in the UK, call Rolls-Royce Assist on 020 3699 6608.


Take advantage of 2 years SEAT Roadside Assistance cover with a new SEAT. Benefits include 24/7 roadside cover, European breakdown cover, home assistance and onward travel. For assistance in the event of a breakdown, call 0800 262 622.


Skoda Roadside Assistance is available on new Skoda cars for three years from the date of registration. Roadside assistance is offered in partnership with the AA and is available 24 hours a day, 365 days a year on 0800 526 625


All new Smart cars benefit from Smart road assistance for three years road assistance which includes breakdown repair and towing, hotel accommodation and a replacement car. For help in the event of a breakdown, call Smart road assistance on 0800 2 777 7777


All new Subaru vehicles have full UK breakdown cover including local recovery, roadside and home assistance for 36 months from the date of first registration. Should you require assistance please telephone 0800 777 127.


New Suzuki cars come with 1 year UK and European cover, roadside assistance, homestart and recovery. In the event of a breakdown or an accident, call the AA Suzuki Assistance team on 0800 107 1155.


Tesla Roadside Assistance is available on new Tesla vehicles for the first four years or 50,000 miles whichever occurs first. Technical Support and Roadside Assistance is available 24/7/365 on 0800 756 9960


New car customers enjoy Toyota roadside assistance free of charge for the first year. Roadside assistance is available throughout the UK, 24 hours a day, 365 days a year on 0800 246 824


Vauxhall Assistance automatically covers all passenger cars, Astravan, Corsavan and Combo for the first year starting from the vehicle's original registration date. Call Vauxhall Assistance on 0800 55 33 88


Volkswagen Roadside Assistance is provided free of charge for one year on new cars, while Touareg and Phaeton drivers have three years' complimentary cover. If your vehicle has already broken down or you need immediate assistance please call 0800 777 192.


New Volvo cars come with three years complimentary Volvo Assistance from the date of registration. For help and assistance in the event of a breakdown, call Volvo Assistance on 0800 777116

Why Are Your Prices Lower Then What I've Seen, Is There A Catch?
Rest assured there is no catch or hidden fees. Vehicle Contracts work very closely with all manufacturer's, large motor groups and a panel of finance companies, Vehicle Contracts has over 20 years of experience and have commitment to volume that enables us to negotiate the strongest vehicle discount terms that we pass on to our customers. In addition to this we can select the leading and most competitive finance option from one of our panel of finance partners. Put these two together and we obtain the most competitive leasing rates available from our panel of funders direct to you.
What Do You Mean By 9+35 or 6+23?
This method refers to the payment profile. The first example would be for a 36-month contract where the initial rental is equivalent to 9 monthly rentals. This is then followed by 35 further monthly rentals. The second example is a 24-month contract where the initial rental is equivalent to 6 monthly rentals, followed by 23 further monthly rentals. These payment profiles can be adjusted to suit your personal circumstances but are usually multiples of 3 i.e. 3+, 6+, 9+ or 12+. The higher initial rental, the lower the monthly payments and vice versa. Either way, the total amount payable over the term will be virtually the same.
Why Does The Price Increase Or Decrease When I Change The Number Of Miles I Do?
The way the finance companies calculate their prices is heavily based on the vehicle's predicted future value. The more miles you cover will mean that at the end of the contract your car will be worth a lower price or vice versa, and so the vehicle's projected depreciation will be greater or lesser.
Can I purchase The Car At The End Of The Agreement?

Leasing is designed for changing your car after 2, 3 or 4 years, however some finance companies do give you the option to purchase the car towards the end of the agreement.

Do You Carry Out A Credit Search?

Yes, we credit check everyone who completes a credit application form.

All leasing and finance agreements require credit checks. We are required to carry out a mandatory credit search for all finance and leasing agreements. Once this has been conducted, our team of underwriters will be able to decide which funder is best for you

If you are worried you will not be accepted due to poor or bad credit please contact us to discuss.

How Long Does A Leasing Application Take?
You should receive a decision on your application within 24 hours of your enquiry. However, in the main, you will receive a decision sooner rather than later with most decisions being made within the first hour.
What Happens If My Finance Application Is Declined?
Unfortunately, if your application is declined there is nothing that we can do. Please refer to a online credit agency (for example Experian) for your personal updated credit report. Or you can appeal to the finance company directly.
Can I Change My Mind Once I've Signed?
If the car is not up to your satisfaction upon arrival due to incorrect specification or damage, you can reject it there and then. For personal contracts (Regulated Agreement) you have 14 days cooling off period from date of signed agreement to change your mind. Cancellation charges may apply.
How Much Do I Need To Put Down?
The amount of initial or upfront payment can be tailored to meet your personal requirements and will be reflected in your monthly rentals. The higher the upfront payment made, the lower your monthly rental will become and vice versa. Most of our deals are structured with an initial payment which is equivalent to 9 monthly rentals but our website does allow you to adjust this to find the rate that best suits you in forms of 3,6,9 or 12 initial monthly rental. Alternatively, you can ask us for a specific quotation to suit your requirements.
Can I Lease A Car Without A Deposit?
Whilst a deposit helps to lower your monthly payments, it is not a requirement on a lease agreement. If you wish not to pay a deposit, all our cars have a no deposit option. You will have to pay higher monthly payments as a result, but if you can afford to do that, then it shouldn't be a problem.
How And When Will My Payments Be Taken?
You will receive a welcome pack from your finance provider around 10 working days after your car has been delivered. This will list the dates that the payments will be taken by direct debit. Please note that the payments will not be taken prior to delivery.
Can I Reclaim VAT On My Payments?
Business users who are VAT-registered can currently reclaim a minimum of 50% of the VAT payable on each contract hire payment. This is assuming that the vehicle will be used for both business and social use. You may be able to reclaim the whole amount of the monthly VAT if the vehicle is used solely for business use. Please contact your accountant to see if you meet the criteria. If you decide that you wish to have the contract maintained, then VAT registered business users can claim back 100% of the VAT. Commercial vehicle users can also claim 100% of the VAT Back. Private individuals can't reclaim any of the VAT on the monthly price. Recoverable VAT only applies to VAT-qualifying agreements such as Business Contract Hire and Finance Lease.
How Much Can I Borrow?
The amount you can borrow depends upon how good your credit score is, how much a deposit (Initial Rental) you wish to put down and how affordable the car is. Enquire with us and our staff will walk you through the process to see how much you can afford to borrow through our panel of funders.
What Do I Do If I Cannot Make My Finance Payment?
If you face a problem paying your next finance payment, then you should go straight to your finance company for support. The finance company relevant to you is whom you normally make payments to.
Can I Settle Finance Early?
The short answer is yes, you can end your finance early, however, terminating your leasing agreement early is not available on all contracts and is fully dependent on the finance provider. If you're thinking of an early termination of contract, please get in contact with one of our sales advisors on 01675 466433 for more information.
Do You Charge Any Admin Fees? What Is Your Admin Fee For?
We charge a one-off admin fee that enables us to produce the relevant vehicle documentation, and reserve the vehicle in your name.
Can I Use A Guarantor If I Am Unable To Have Finance?
Occasionally, a guarantor and/or joint application will be accepted but this is entirely dependent on the funder and will be dealt with on an individual case-by-case basis. For further information please speak to your sales adviser who should be able to assist.