You will have been advised about six months before the end of your contract that your lease is due to finish shortly with our renewals team taking the time to discuss your replacement options.
Whether you decide to hand the vehicle back for a newer car, extend the contract, or purchase the vehicle from the finance company is up to you, subject to terms, but also dependent on the contract that was taken out at the start of the leasing term.
Vehicle Contracts may be able to arrange collection of your existing vehicle on your behalf, provided your lease agreement was originally arranged with us.
If you are renewing your next car lease with Vehicle Contracts, where possible, we will also try and arrange collection of your existing vehicle on the same day as delivery of your new vehicle to make the transition as smooth as possible for you. For those not renewing their lease contract, please arrange collection of your existing vehicle with Vehicle Contracts at your earliest convenience or direct with the supplying funder.
Please ensure you give at least 7-14 working days' notice to book your collection. Your collection can be arranged up to 30 days ahead of your required date. If your preferred collection date is more than 30 days ahead, please contact us closer to your renewal date. Please note that a settlement fee may apply if the collection date requested falls before your final monthly direct debit.
To book collection of your vehicle, please provide the following information:
- Vehicle registration plate number
- Full contact name
- Full collection address including postcode
- Telephone number - landline
- Mobile number
- Preferred collection date
Upon receipt of your collection request, confirmation of the collection booking will be sent by return email usually within 24 hours of your request. If you have not had confirmation within 48 hours of sending the request, please call the Vehicle Contract or the finance provider if you have arranged the booking with them directly.
One working day before the date of collection, the collection agent will attempt to call you to confirm the booking. Failure to confirm collection with the agent may result in a failed collection, for which a charge will be applied.
If a collection cannot be completed due to no contact or a general unroadworthy condition of the vehicle, a charge will be applied. The average charge is around £69+ VAT but this varies depending on the finance company.
Please note, the finance company requires two working days' notice to cancel a collection otherwise an aborted collection charge will be applicable.